Promo-Logo: Order Information
To Request a Quote:
Quote Request
NOTE: The details of your order will be confirmed with you prior to processing your order.
When we receive a quote request: You will be contacted within 48 hours to confirm the details of your order, such as:
Your request will be processed by our team of experts as soon as it is received.- A quote confirmation will then be e-mailed or delivered to you and will include ALL calculated totals, including:
Your order will NOT be processed without your signature of written approval via fax, mail or electronic signature by email.
GENERAL INFORMATION
1) Pricing Expiration: All prices in the Best Buys catalog expire at midnight December 31, 2009. Orders signed and dated prior to December 31st and received by Promo-Logo by January 10, 2010 will be accepted.
2) Special "Event" Dated Orders: Do not "assume" that a specific date can be met if the item ordered is for a special event and would be worthless if delivered after the date. Each case must be specially authorized by Promo-Logo.
3) Future Deliveries: Generally, we can accommodate orders calling for delivery at some future date. However, at these deeply discounted prices all orders must be completed and shipped no later than December 31, 2009. Shipments cannot be scheduled into 2010 at these prices.
4) Multi-colors, or Multi-location printing: Unless specifically quoted on the product page in our catalog, all pricing includes single color only printing in a single location. For items not listing multi-color or multi-location printing as an option, contact us for pricing.
5) Production Time: All production times listed are "approximate" and cannot be guaranteed due to variations depending on seasonal changes. Time quoted are actual "working days" (Monday through Friday, excluding holidays). Please allow additional time for orders to reach K&B, plus 1-3 days for K&B processing, time for orders to reach the factory and 3-5 days for delivery via UPS ground.
6) Proofs: Paper proofs of the proposed imprint copy can be provided on each item upon request. Product proofs may also be available on certain items, consult with us for cost on both.
7) Substitutions: At times, K&B and our manufacturers find it necessary to make substitutions. We reserve the right to provide like product of equal or greater value without notice. This may vary from order to order depending upon availability. On wearables it is not uncommon to find variations between "dyed lots" and colors may also vary from order to order. Note: It is especially prevalent on caps advertised as "imports" - we do not advertise or guarantee a specific import brand.
8) Under-run or Over-runs: Due to the very nature of automated high-speed production equipment and methods it is not possible to guarantee exact quantities. It is industry standard practice to allow for an under or over run of 5% on certain items. Some items even run as much as 30% over run in higher quantities. Invoices will reflect the actual quantity shipped.
Questions about Ordering? Please contact us at customer_service@promo-logo.net